Privacy Policy

Seafood Packer Bangladesh (“we,” “us,” “our”) is a seafood export business based in Dhaka, Bangladesh, specializing in live mud crab, soft shell crab, dried fish, shrimp, and related seafood products for international buyers.

This Privacy Policy explains what information we collect through seafoodpacker.com (the “Site”) and through direct channels such as email and WhatsApp, why we collect it, how we use and protect it, and what choices you have. By using the Site or contacting us to request a quote or place an order, you agree to the practices described here.

We collect information in three ways: what you give us directly, what’s generated automatically when you visit the Site, and what we receive from third parties involved in fulfilling your order.

Information you provide to us

• Contact details — name, company name, email address, phone/WhatsApp number, country
• Inquiry and order details — products requested, quantities, destination port, shipping preferences, any messages you send us
• Import/export documentation you share with us to complete a shipment (e.g. import permit numbers, business licenses) —
• Any other information you choose to include when messaging us via the contact form, email, or WhatsApp

Information collected automatically

• Basic technical data — IP address, browser type, device type, pages visited, time on page, referring website
• Cookies and similar technologies, as described in Section 6

Information from third parties

• Freight forwarders, customs brokers, and shipping/courier partners, where relevant to coordinating your shipment
• Payment processors or banks, limited to confirming that a payment was made (we do not store your full card or bank account details — see Section 8)

We use the information we collect only for legitimate business purposes, including to:

• Respond to inquiries and provide quotes for live crab, soft shell crab, dried fish, shrimp, and other seafood products
• Process, pack, and ship export orders, and coordinate with freight forwarders and customs
• Communicate with you about your order status via email or WhatsApp
• Maintain records for accounting, tax, and export-compliance purposes
• Improve our Site, products, and customer service
• Detect and prevent fraud, abuse, or security issues
• Comply with applicable Bangladeshi export regulations and international trade requirements

We do not use your information for automated decision-making that produces legal or similarly significant effects, and we do not use it to send unsolicited marketing without your consent.

We do not sell or rent your personal information. We share it only where necessary to run our business and fulfill your order:

We require any third party handling your data on our behalf to protect it and use it only for the purpose we’ve engaged them for. We may also disclose information if required by law, court order, or to protect our rights, property, or safety, or that of our customers or the public.

If our business is ever sold, merged, or reorganized, your information may be transferred as part of that transaction, subject to the same protections described in this policy.

Because we export to buyers around the world, your information may be processed in Bangladesh and transferred to countries outside your own — including the destination country of your shipment and the countries where our service providers (such as hosting or logistics partners) operate.

Where required, we take reasonable steps to ensure such transfers are handled with an appropriate level of protection, consistent with this Privacy Policy and applicable law.

Our Site may use cookies and similar technologies to make the Site work properly and to understand how visitors use it.

• Essential cookies — required for basic site functionality (e.g. remembering form inputs, security)
• Analytics cookies — help us understand which pages are useful and how visitors navigate the Site

Most browsers let you refuse or delete cookies through their settings. Blocking cookies may affect how parts of the Site function, but you can still browse our product pages and contact us.

We keep personal information only as long as needed for the purposes described in this policy — for example, for the duration of an active inquiry or order, plus a reasonable period afterward to satisfy accounting, tax, and export-compliance record-keeping obligations under Bangladeshi law.

Where we no longer have a legitimate business or legal need for information, we take reasonable steps to delete or anonymize it.

We use reasonable administrative and technical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes restricting access to personal data to staff who need it to do their jobs.

Depending on where you’re located, you may have the right to:

• Ask us what personal information we hold about you
• Request a copy of that information
• Ask us to correct inaccurate information
• Ask us to delete your information, subject to our legal/accounting retention obligations
• Object to or restrict certain uses of your information
• Withdraw consent, where we rely on consent (e.g. marketing communications)

To exercise any of these rights, contact us using the details in Section 13. We will respond within a reasonable timeframe and may need to verify your identity before making changes.

Our Site and services are intended for businesses and individuals engaged in commercial seafood trade and are not directed at children. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal information, please contact us so we can remove it.

Our Site may contain links to third-party websites, including social media and messaging platforms like WhatsApp. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before sharing information with them.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated version on this page with a revised “Last updated” date. We encourage you to review this page periodically.

If you have questions about this Privacy Policy or want to exercise any of your rights, reach out to us: